1] Run Bluetooth and Hardware & Devices Troubleshooter # If not, you can proceed ahead with the troubleshooting methods described below.īelow, we have described all these solutions in detail. I'm giving you such a detailed description because it took me a couple of hours to find where the problem lay and solve it.Bluetooth is missing or not showing in Device Manager #įirst of all, we suggest you restart your computer and then if the problem disappears. The driver updated and, lo and behold, the device connected. This time, however, I chose 'Browse my computer for driver software', and chose the folder to which I unzipped the downloaded driver. I unzipped them, and selected 'Update Drivers' again for the Bluetooth device on the machine (which unfortunately had a generic name like 'Win USB Bluetooth Device' so I wasn't sure I was selecting the correct thing). Number 4: Finally, I went to the web-site of the maker of that laptop and downloaded the most recent drivers to the machine. It updated one driver, but Bluetooth was still disconnected.

I chose to search the web for the updated drivers: I right-clicked each of them and selected 'Update Driver'. The message told me that the devices were'disconnected'. Number 3: I double clicked each of the 'devices' under Bluetooth (there were several on that particular computer). Click the arrow to open up the selections: Now you should see Bluetooth on the device list. When I selected 'Show Hidden Devices', my Bluetooth devices and installed drivers appeared. Number 1: Open up the devices window (search for Device Manager, and you will get the window).

Bluetooth missing from device manager